Terms & Conditions
Thank you for choosing AWC as your marine flooring provider. AWC takes pride in delivering the highest quality product possible.
ACKNOWLEDGMENTS OF BUYER
By purchasing All Water Customs' product, clients accept the details of both the payment process and warranty and acknowledges the following:
At time of measure a 50% deposit of the total project estimate is paid by the client. If client chooses to not move forward with project when measurement and drafting has been completed, and or started, both measurement and drafting fees will be applied and deducted from the 50% deposit; the remaining portion of the deposit will then be refunded to client and the project will be dismissed by AWC and not completed.
After measurements, it is not typical, but can occur, that the original estimate will increase. Client is aware of that any changes to the original estimate regarding in an increase or decrease in labor or material needed will cause for relevant cost adjustments. Client is aware that the original estimate may also alter due to client adding and or removing areas to cover; or the true measure in general.
Final payment is due when client approves their custom flooring approval drawings. Client is provided an approval drawing to review color, pattern, design and all other cosmetic items for their custom project. Client will provide a signature that approves both fabrication of their custom material, final payment of their project, and acknowledgement and agreement of all AWC terms, conditions and warranty.
It is the responsibility of the boat owner to review and approve all aspects of the decking design. Two minor revisions can be made that do not incur additional charges. A $150 per revision will incur thereafter to client. Additionally, major changes will incur additional $150 drafting charges. Once the job is approved, any change made, whether it is before or after installation, drafting and re-cut charges will be imposed as relevant.
Anticipated turnaround times are provided to client at time of measure, but are not guaranteed. Traditionally, AWC is accurate with turnaround expectations, although delays can occur, but are not limited to, the following examples: client is late paying deposit or final balance, client is undecided on color or pattern, client requests multiple revisions during drafting, and or, AWC does not have necessary information to execute client’s custom project.
All projects are custom made; once material is approved for fabrication by client, the total project cost is due and is non-refundable. Once material is fabricated it may not be returned or pro-rated. Same remains for completed installations; once paid the client project is closed and non-refundable. Warranty terms for clients available within.
Removal of Existing Flooring
All Water Customs is not responsible for services to remove existing flooring from client’s boat floor; it is not a service AWC provides. AWC at times may refer clients to companies that service this and AWC is not held responsible for said referred companies service, costs, timelines or outcomes of the removal at any level.
Product Care Instructions
How to Care for All Water Customs Product
WARRANTY – All Water Customs
AWC offers a current Warranty. You may use the below links to help navigate through the terms and process.
You will be asked to submit images of your boat flooring malfunctions or damage. Including photos of the areas from both near and far; and any insight to the malfunction. Lastly, a marked up approval drawing with the pads that are malfunctioned or damaged.
If clients would like replacement pads to be installed by an AWC dealer, clients acknowledge that they will be responsible for labor charges from AWC. AWC is not responsible for material or labor costs to replace warrantied material.
Please email info@allwatercustoms.com with any questions as our team would be pleased to help.
Start Your Warranty Claim HERE!
Text Messaging Terms & Conditions
By opting in to receive text messages from All Water Customs or our subsidiaries or affiliates (hereinafter, “We,” “Us,” “Our”) (the “Service”), you agree to these Text Messaging Terms and Conditions (the “Agreement”). Your participation in the Service is also subject to our
Privacy Policy, which is expressly incorporated by reference herein. This Agreement is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
OUR TERMS AND CONDITIONS OF USE REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS A PART OF ANY CLASS OR REPRESENTATIVE ACTION, WAIVE YOUR RIGHT TO A TRIAL BY JURY AND REQUIRE CLAIMS TO BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION. IF YOU DO NOT AGREE TO OUR TERMS AND CONDITIONS, YOU MAY NOT PARTICIPATE IN THE SERVICE.
1. Providing Telephone Numbers and Duty to Notify: You verify that the mobile number provided to us is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify Us before the change goes into effect by emailing us at info@allwatercustoms.com.
2. Your Consent to Receive Automated Calls/Texts: You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from Us concerning Our products, services, offers, promotions, and transactions, as well as your relationship with Us. You understand that consent is not required to make any purchase from Us. Message and data rates may apply.
3. Opt Out Instructions: Your consent to receive automated texts is completely voluntary. You may opt-out at any time. To opt out of text messages, reply STOP, to any mobile message from Us, or email info@allwatercustoms.com and specify that you want to opt out of text messages. You may also text HELP or email us at info@allwatercustoms.com for help. You acknowledge and agree to accept a final text message confirming your opt-out.
4. Indemnification to Us: You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your mobile telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees).
5. Participation Requirements: By participating in the Service, you acknowledge and agree that you are eighteen (18) years of age or older. You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instruction.
6. Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. We reserve the right to change this Agreement from time to time. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Service after any such changes, you accept this Agreement, as modified.
